{"id":21,"date":"2026-10-20T18:18:14","date_gmt":"2026-10-20T11:18:14","guid":{"rendered":"http:\/\/localhost:8085\/?page_id=21"},"modified":"2026-10-21T06:12:35","modified_gmt":"2026-10-20T23:12:35","slug":"lien-he","status":"publish","type":"page","link":"https:\/\/lym.vn\/en\/lien-he\/","title":{"rendered":"Contact & Customer Support \u2014 Lym"},"content":{"rendered":"
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The Customer Care and Specialist Consultation Team at Lym<\/strong> is always ready to assist with product inquiries, order tracking, payment instructions, and nationwide Affiliate Partner or Wholesale Dealer applications.<\/p>\n

1. Official Contact Information<\/h2>\n\n\n\n\n\n\n\n
Operating Entity<\/th>\nLym Co., Ltd.<\/strong><\/td>\n<\/tr>\n

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Customer Care Email<\/th>\ncskh@lym.vn<\/a> (Order support, returns, VAT invoice requests)<\/td>\n<\/tr>\n
Business Partnership Email<\/th>\npartner@lym.vn<\/a> (Affiliate Partner & Wholesale Dealer support)<\/td>\n<\/tr>\n
Working Hours<\/th>\n08:00 \u2013 21:00<\/strong> daily (Monday to Sunday, excluding statutory public holidays)<\/td>\n<\/tr>\n
Response Time Commitment (SLA)<\/th>\nWithin 30 minutes<\/strong> for Hotline\/Zalo inquiries during working hours; up to 24 business hours<\/strong> for online contact forms and Email.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

2. Submit an Online Support Request<\/h2>\n

Please complete the form below. For the fastest assistance with delivery or return requests, please include your Order ID<\/strong> (e.g., #1058<\/code>). Your personal data is strictly protected under the 2025 Law on Personal Data Protection (Law No. 91\/2025\/QH15)<\/strong> and is processed only with your explicit consent.<\/p>\n

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