{"id":27,"date":"2026-10-20T18:18:14","date_gmt":"2026-10-20T11:18:14","guid":{"rendered":"http:\/\/localhost:8085\/?page_id=27"},"modified":"2026-10-20T18:22:30","modified_gmt":"2026-10-20T11:22:30","slug":"dieu-khoan-su-dung","status":"publish","type":"page","link":"https:\/\/lym.vn\/en\/dieu-khoan-su-dung\/","title":{"rendered":"Transaction Terms &#038; Dispute Resolution"},"content":{"rendered":"<div class=\"lym-home-section\">\n<h2>1. General Provisions<\/h2>\n<p>By placing an order on <strong>lym.vn<\/strong>, the buyer confirms full civil legal capacity and agrees to the transaction terms published herein.<\/p>\n<h2>2. Complaint Handling and Dispute Resolution Mechanism<\/h2>\n<ol>\n<li><strong>Step 1:<\/strong> The customer submits a claim via email to <code>cskh@lym.vn<\/code> along with the Order ID and supporting photos\/unboxing video.<\/li>\n<li><strong>Step 2:<\/strong> Customer Care acknowledges receipt within 24 hours and coordinates with the Warehouse\/Logistics team to verify within 03 business days.<\/li>\n<li><strong>Step 3:<\/strong> We propose a replacement, reshipment, or full refund; any dispute that cannot be resolved amicably will be referred to the competent authority under Vietnamese law.<\/li>\n<\/ol>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>1. Quy \u0111\u1ecbnh Chung Khi th\u1ef1c hi\u1ec7n \u0111\u1eb7t h\u00e0ng tr\u00ean website lym.vn, ng\u01b0\u1eddi mua x\u00e1c nh\u1eadn \u0111\u1ee7 n\u0103ng l\u1ef1c h\u00e0nh<\/p>","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-27","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lym.vn\/en\/wp-json\/wp\/v2\/pages\/27","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lym.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lym.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/lym.vn\/en\/wp-json\/wp\/v2\/comments?post=27"}],"version-history":[{"count":1,"href":"https:\/\/lym.vn\/en\/wp-json\/wp\/v2\/pages\/27\/revisions"}],"predecessor-version":[{"id":63,"href":"https:\/\/lym.vn\/en\/wp-json\/wp\/v2\/pages\/27\/revisions\/63"}],"wp:attachment":[{"href":"https:\/\/lym.vn\/en\/wp-json\/wp\/v2\/media?parent=27"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}