1. Delivery Coverage and Shipping Rates

  • Coverage: Door-to-door delivery across all provinces of Vietnam via trusted logistics partners (GHN, GHTK, Viettel Post).
  • Standard Shipping Fee: 30.000 VND per order for orders under 500.000 VND.
  • Free Shipping: Automatically applied to orders with a net total after discounts of 500.000 VND or more.

2. Estimated Delivery Time

  • Inner Hanoi & Ho Chi Minh City: 1 – 2 business days.
  • Other provinces and cities: 2 – 5 business days.

3. Visual Inspection Policy upon Delivery

Customers have the right to inspect the outer package, security seal, product name, quantity, and expiry date before paying COD to the courier (without breaking the inner manufacturer seal or sampling the product).